Respond to Emergencies and Evacuate the Building

NOTIFICATION

If you observe or become aware of a building emergency, dial 911 or call the State Transportation Building (STB) Security Hub, as shown below, and notify the HR and Operations team at [email protected] as soon as feasible. Provide all applicable details, including address, floor, and location. If immediate evacuation is needed, pull the fire alarm and alert other employees and tenants.

Dial 911 (Emergency Responders) for: Dial 617-973-7120 (STB Security Hub) for:
Fire and/or smoke Water leak
Medical emergency Power outage
Active Threat Suspicious items/activities/vehicle/mail*
Hazardous materials release Threats and Disruptive Behavior*
Other events that immediately affect life safety

* As appropriate, also dial 911

EVACUATION

Procedure

  • Listen to instructions and the fire alarm evacuation message to determine if your floor must be evacuated.
  • If time permits, secure all workstations and put away any valuables and sensitive materials.
  • Leave the building through the nearest designated “EXIT” or “EMERGENCY EXIT” unless directed elsewhere by a Floor Monitor, security guard, or public safety officer. Placards with evacuation routes may be posted at stairwells and elevators. Elevators may not be available in close proximity to the occupant’s office.
  • If possible, hold open the exit door until the area is evacuated.
  • Assist persons with disabilities; anyone unable to evacuate should wait by the elevators and call 911.
  • Do not carry food, drinks, or other unnecessary belongings.
  • Evacuate the building to any designated assembly locations identified below.
  • Do not return to an evacuated area for any personal belongings.
  • Return to the building only after the “ALL CLEAR” is given by the STB Incident Commander or other authorized responsible official.

ASSEMBLY LOCATIONS

ASSEMBLY LOCATION PRIMARY EXIT SECONDARY EXIT
Across the street, on the sidewalk in front of W Hotel Dunkin’ Donuts in Building Lobby Nearest Chipotle
Outside of Boylston Station Emerson Alley Dunkin’ Donuts
Open space at Charles Street and Park Plaza, across the street from P.F. Chang’s Nearest Chipotle Dunkin’ Donuts

Map showing evacuation points of State Transportation Building

Map showing evacuation points of State Transportation Building

SHELTER IN PLACE

For some emergencies, building occupants may be directed to remain in the building until the danger passes. This may include police activity, severe weather, hazardous environmental conditions, or other threats.

HAZARD PROCEDURES

Fire/Smoke

  • If you observe smoke or fire, pull the nearest fire alarm and dial 911.
  • Only use a fire extinguisher if you know how and the fire is sufficiently small to safely do so.
  • Close doors behind you and follow evacuation procedures.

Active Threat

  • Always be familiar with your surroundings and exits.
  • In the event of a possible active threat, call 911 when you can do so safely and:
    • RUN: Move away from the threat and keep hands visible to arriving police.
    • HIDE: If you can’t escape, quietly hide out of view or lock yourself in a room; silence your phone.
    • FIGHT: Only as a last resort, attack the assailant by tackling or throwing items; yell to disorient.

Suspicious Activity

  • IDENTIFY: Does the person, activity, item, or vehicle look suspicious for some reason?
  • VERIFY: If you can, ask around to find out if it is legitimate or known to others.
  • TAKE PRECAUTIONS: Stay clear and do not handle the item; clear the surrounding area as needed.
  • REPORT: Dial 911 or the STB Security Hub and provide all available information.

HazMat Incident

  • For an incident on-site, avoid the area and ensure 911 or the STB Security Hub has been notified.
  • For an external incident, you may be asked to evacuate; if you are advised to remain indoors:
    • Close doors, windows, and vents as appropriate.
    • Seal door and window gaps with cloth, plastic, or tape.

Medical Emergency

  • Ensure that 911 is called and then notify the STB Security Hub.
  • Do not move the person; if conscious, ask them about their condition and provide reassurance.
  • Until responders arrive, render basic CPR/AED/First Aid if you are qualified to do so.

Severe Weather

  • Move away from exterior doors and windows; if outside, move inside the building.

Threats and Disruptive Behavior

  • Threats may be made in person, by phone, in writing, or online.
  • Gather and report all available information to 911 or the STB Security Hub.

Security Policies

  • POLICIES: No piggybacking through or propping of secured doors; the use of physical keys where electronic badge access is present is strictly prohibited.
  • BADGES: Must be carried at all times and may never be shared; if you don’t have your badge, you must sign in to the building as a visitor until you retrieve it or receive a new one.
  • PROHIBITED ITEMS: Weapons, including firearms, are not permitted at any time (excludes law enforcement and authorized/approved Security Personnel).

Please refer to the Security and Emergency Action Plan for additional details on these topics.